Shipping policy

Shipping Policy

We currently ship within New Zealand only.

Processing Times

Orders are packed and shipped within 1–2 working days. You’ll receive tracking information once your parcel is on the way.

Shipping Rates

• Standard tracked shipping: $8.50 NZD
• Free shipping for all orders over $100 NZD

We use reliable tracked courier services to get your products to you safely. If you’re rural, please allow a little extra time.

Packaging

All Elda Botanica orders are carefully packaged using minimal, earth-conscious materials wherever possible. We want your parcel to feel like a little ritual in itself when it arrives.

Questions or Delivery Issues?

If your order hasn’t arrived within a reasonable timeframe, or if anything looks off with your parcel, please get in touch at hello@eldabotanica.co.nz